CUSTOMER CARE

Brantley Cecilia Jewelry and care

Gold Plated Jewelry

Brantley Cecilia gold plated designs are crafted using a unique method of heavy 18k gold electroplating. Each piece features thicker layers of  higher purity of gold over brass, resulting in a richer finish and longer lasting shine that outperforms other gold plated jewelry.

Jewelry Care

With proper care, your jewelry can last for many years. Here are some of our tips:

• Apply your perfume before putting on your jewelry to prevent chemicals from affecting the material.
• Remove your jewelry before swimming. showering, bathing, or washing dishes.
• Store jewelry individually to prevent scratches or tangling.
• To clean your jewelry, gently wipe with cloth (Do not use a polishing cloth on any gold plated jewelry).
• When traveling, protect your jewelry by packing it in a separate box or padded pouch.

Repair

Although repairs rarely happen under normal wear conditions, We are happy to assist when needed. Please note that a repair fee may apply depending on the type of repair. Please understand that some of our pendants are natural stones and may not exactly match the original. All repairs need to be sent directly to us. To request a repair, please email Brantleycecilia@gmail.com Include a brief description along with an attached picture. Due to the volume of the season it could take up to five (5) business days for respond.